The problem
Every month, the same scramble: gather the attendance records of every child, convert them to the format expected by the Chèque-Service Accueil, import the file into the portal, fix the rejections, start again. One missing matricule, one closing day that differs between your tools and the CSA portal, and the import fails or, worse, a child is not billed.
As long as attendance lives on paper sheets or spreadsheets, every monthly statement relies on manual re-entry. It takes hours, and the smallest mistake flows straight into the families' billing and into your incoming payments.
How Kidola solves it
Kidola generates your export FSP (FSP export file) directly from the real attendance of your setting: what the team clocks every day becomes the file the CSA expects, with no re-entry. You choose once and for all whether you transmit planned, actual or billed attendance, and the export follows.
Before every submission, the Tour de Contrôle (control tower) acts as your safety net: it lists children without a matricule and records without an end date, everything that would make the import fail. You fix things in Kidola, you export, you import into CSA, you load the attendance: the monthly statement becomes a routine of a few minutes.
Step by step in the app
- 1
Set up the export once and for all
In Menu, open Exports then Paramètres (settings), and choose what you transmit to the CSA: planned, actual or billed attendance. This setting only needs to be done once.
- 2
Align your closing days and time grids
In Mon établissement (your setting's page), check the Jours de fermeture (closing days) and the Grilles horaires (time grids: school grid and holiday grid). They must match exactly what is declared on the CSA side, otherwise the import will flag closed days.
- 3
Run through the Tour de Contrôle
Open the Tour de Contrôle and deal with the alerts: « Enfant sans Matricule » (a child without a matricule cannot be exported to CSA) and « Fiches sans fin ». This is your pre-submission checklist.
- 4
Check what is billable in the Synthèse Hebdo
In the Synthèse Hebdo (weekly summary), the Facturable column shows what will go into the export. Check the « Facturable différent du planifié » indicator to spot discrepancies, and adjust with Ajouter/Retirer Planning if needed.
- 5
Generate the FSP export
In Exports, choose the FSP export of Type Semaine to cover the full CSA billing period, or of Type Mois for a complete calendar month (from the 1st to the 31st for example). You get the file ready for the portal.
- 6
Import into CSA
In the CSA portal, run the Import Tiers and wait for the « Succès » status. At this point your attendance is imported but not yet sent to billing.
- 7
Load the attendance into billing
In CSA, open « Introduction des prestations » then « Chargement des présences »: this essential step sends the imported attendance to billing. Without it, nothing gets billed.
- 8
Check in the Liste des prestations saisies
Do your final check in the « Liste des prestations saisies »: that is where you verify, child by child, what is actually billed. Last-minute one-off additions are handled with a « Montant rectificatif » in CSA.
- 9
Close first, archive only afterwards
Wait for the closing before archiving or de-registering children who have left: the CSA bills families the following week.
Pitfalls to avoid
- « Closed days » error on import: your closing days do not match those in the portal. Add them in Mon établissement then regenerate the FSP export.
- Missing holiday hours (for example 62 h in Kidola, 36 h on the CSA side): the « holiday » time grid has not been entered, so the child is billed on school hours.
- A child who has left the setting keeps being billed: set an end date on their contract, run the Retrait Massif in CSA, and only de-register them after the final billing.
- The hourly rate billed to families is the one recorded in PGI, and the CSA time blocks take precedence over the calculation: Kidola and the portal must carry the same matricule.
Frequently asked questions
Why does a child not appear in my CSA export?
In the vast majority of cases, their matricule is missing from their profile, or the « include in exports » box is unticked. The Tour de Contrôle lists these children before the export.
FSP export: Type Semaine or Type Mois?
Both exist in Kidola: Type Semaine covers the full CSA billing period, Type Mois covers a complete calendar month, from the 1st to the 31st for example. Choose according to the period you are declaring.
Are the families' invoices created in Kidola?
For the CSA part, the portal bills the families after the closing. In Kidola, you only create invoices outside CSA (extras, services not covered). And with the invoice import option, Kidola imports the invoices issued by the CSA and makes them available to parents directly in the app.